Management researchers are well placed to join this conversation and shed light on these important topics. However, to date tipping has primarily been studied through a narrow set of lenses, leaving much to learn about its dynamics and impacts. Furthermore, who is exposed to these impacts and how they are experienced is poised to shift markedly as the practice domain continuously changes and tipping spreads to new industries, is contested in existing industries, and rapidly evolves due to technological intermediation. It has wide-ranging impacts on workers and organizations alike, including perpetuating racial discrimination and creating inequality among workers ( Azar, 2020 McAdams & von Massow, 2017). Tipping is a complex phenomenon ( Azar, 2007 Shamir, 1984) and a highly consequential one. Organizations in a growing number of industries and countries are wrestling with decisions about their tipping practices, particularly whether to permit and enable workers to receive tips (see Azar, 2011 Lynn & Withiam, 2008). All subjects Allied Health Cardiology & Cardiovascular Medicine Dentistry Emergency Medicine & Critical Care Endocrinology & Metabolism Environmental Science General Medicine Geriatrics Infectious Diseases Medico-legal Neurology Nursing Nutrition Obstetrics & Gynecology Oncology Orthopaedics & Sports Medicine Otolaryngology Palliative Medicine & Chronic Care Pediatrics Pharmacology & Toxicology Psychiatry & Psychology Public Health Pulmonary & Respiratory Medicine Radiology Research Methods & Evaluation Rheumatology Surgery Tropical Medicine Veterinary Medicine Cell Biology Clinical Biochemistry Environmental Science Life Sciences Neuroscience Pharmacology & Toxicology Biomedical Engineering Engineering & Computing Environmental Engineering Materials Science Anthropology & Archaeology Communication & Media Studies Criminology & Criminal Justice Cultural Studies Economics & Development Education Environmental Studies Ethnic Studies Family Studies Gender Studies Geography Gerontology & Aging Group Studies History Information Science Interpersonal Violence Language & Linguistics Law Management & Organization Studies Marketing & Hospitality Music Peace Studies & Conflict Resolution Philosophy Politics & International Relations Psychoanalysis Psychology & Counseling Public Administration Regional Studies Religion Research Methods & Evaluation Science & Society Studies Social Work & Social Policy Sociology Special Education Urban Studies & Planning BROWSE JOURNALSĮvery day, consumers around the world engage in tipping, that is, voluntarily giving the workers who serve them discretionary amounts of money on top of the officially contracted price of the good or service they consume ( Lynn & McCall, 2000).
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